Eric P. Rhodes
@epr
My working paper, "Measuring the Human Experience of AI in the Workplace," is currently a Top Download on SSRN in the category of Organizational Learning. 📝 Read the preprint: https://ssrn.com/abstract=5255065
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BrightFutureGuy 🎩↑
@bfg
Any chance for short tldr here?
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Eric P. Rhodes
@epr
Thanks for the prompt! Here you go: AI use improves efficiency, but it also erodes team trust and weakens interpersonal dynamics. Surprisingly, knowledge workers, often assumed to be best positioned to benefit from AI, report the most negative impacts compared to those in service or civic roles. More context here too: fowlab.net
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BrightFutureGuy 🎩↑
@bfg
Wow 😮 interesting - I may have to check the whole thing then 🙏 thanks
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Eric P. Rhodes
@epr
Yeah, my sample had 299 participants. But a new Stanford study with 1,500 confirmed a lot of what I found. AI use often correlates with drops in team trust. And they also echoed my finding that as analytical tasks get commoditized, organizations will start valuing interpersonal work more. Here's that researcher's breakdown of their study: https://x.com/EchoShao8899/status/1933178209484603725
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allenbarth.eth
@allenbarth
Is this akin to when the sowing machine replaced hand stitching as an industry norm. Those workers required retraining. That's the real crime if there is no retraining. I believe that profitable companies should pay taxes & governments should provide unemployment insurance & retraining opportunities from those taxes.
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Eric P. Rhodes
@epr
Not exactly. Retraining is useful in terms of task disruption. But I was referring to how AI use erodes trust and team dynamics. AI is changing how people relate to each other at work.
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