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It's fascinating how chat became the default UX for the way we interact with AI consumer apps. Yes, it has a cognitive load for users to have to articulate their thoughts, formulate questions, and think through use cases. But maybe that's actually a feature, not a bug.
The friction of having to write out what you want forces us to clarify our thinking. It's like the last workout our brains get in an increasingly automated world.
My fear is that if we optimize this away completely, with one-click templates, pre-written prompts, and instant solutions, we'll atrophy our basic cognitive skills. We're already seeing this with GPS destroying our sense of direction, or autocorrect weakening our spelling.
There's definitely value in reducing friction with templates and quick-start buttons. But we need to find the sweet spot between accessibility and maintaining our ability to think, write, and problem-solve independently. 2 replies
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