User Experience

User Experience

People who believe products should be designed for people

downshift 🌹⏳💀 pfp

downshift 🌹⏳💀

i'm trying to get customer support from stubhub (lol) dark tactics so far include: instructions that just go in a loop through several pages with no possible way to actually contact someone, chat support asking for information they already have to try and force me to churn, a 2-minute timeout for the support chat WHILE I WAS WAITING ON THE AGENT!! (what the actual fuck) i hate it here

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Kieran Daniels pfp

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Jakub pfp

My thoughts on future UX of wallets https://www.youtube.com/watch?v=roP1fcxRnwg

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hunter pfp

solving interop is something major we're working on at offchain labs think you guys will be very happy for what we have in store by eoy

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Jonas pfp

I will not take any further questions at this time

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Adam pfp

@adamhurwitz.eth

Because the Etherscan explorer for @optimism doesn't show the confirmation numbers I forget it can take ≤10 min for the transaction tx to show on the other side. https://docs.optimism.io/stack/transactions/transaction-finality#steps-to-finality

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Francesco | andreolf.ethᵍᵐ pfp

Francesco | andreolf.ethᵍᵐ

name a worse app opening experience

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krupali || chai pfp

krupali || chai

I wad reading this tweet and the replies today and realised that while we are improving UX in general. If a person who is not crypto native tries to use apps or navigate websites, they will find it difficult. A lot of companies miss on listing things in navigation bar or footer. There are no ways to contact them. And I agree that it is easier said than done but isn’t it something we all should focus on to? I’d love to know if you have thoughts about it or if you work in product design or UX - how does this work? how can we make it better? https://x.com/nikokampouris/status/1926961244721889656

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Chukwuka Osakwe pfp

Chukwuka Osakwe

@chukwukaosakwe

"We may laugh, but when a system requires perfection from operators, the consequences can be tragic." > not an essay about design, but, it's things any ux newbie could have told them for free.

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derek pfp

just realized they moved search in Your Library to add a plus that takes you to the SAME SLOPTION MENU can someone put all the music onchain so we can fork these interfaces i am soooooo tired

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Darryl Yeo 🛠️ pfp

Darryl Yeo 🛠️

There’s truly no feeling like typing continuously and fastidiously for ten whole seconds, only to realize the text field isn’t in focus.

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derek pfp

absolutely unforgivable levels of UX hostility for spotify to move Your Library from bottom right tab to a button that opens up a menu of sloptions arbitrarily grouped under “create”

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Jonas pfp

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Jonas pfp

A reminder—by way of Erika Hall’s book Just Enough Research—to take that survey you’d planned to put in your upcoming UX research plan and throw it in the trash and lie to anyone who asks if it ever happened

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Jonas pfp

Natural Language interfaces for on-chain wallets—like Bankr and the just announced Senpi—at first glance seems like a great, human-centric solution to <long rant about blockchain wallet UX>. But… …these two are both frustratingly slow, long-winded and obtuse IMO Anyone else agree? Or (more interestingly) disagree?

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