Farcaster

The support systems for users here is absolutely atrocious.

Y'all want new users and stuff, but can't even provide proper support for current users.

I've emailed support a week ago, tagged multiple devs and been ghosted.

Guess Y'all dont care if I dont come back.

Worst part is that I love this app and have made many frens here.

It's going to be tough saying goodbye to yall when Supercast wraps up and I can't access my account anymore.

Artist/Musician, meme lord, baller 🏀, golfer, TFM OG, and web3 gamer.

Dev ecosystem @farcaster, cofounder @bountycaster. Prev: cofounder of Scalar Capital, product at Coinbase, coproducer @ethereumfilm

father, meditator and (freelance miniapp builder and consultant). this month working for $runner. shipping on friday

Thanks bro, not your fault but it desperately needs a fix.

Yeah, I adore fc but there are a lot of dangling threads which affect a small few users, but really really suck if you're one of the affected.

Can understand the difficulty in splitting the dev time, but yeah, pot luck can really hurt here.

Hope you get your problem solved dude, would hate to see a bunch of good accounts vanish when supercast wraps.

Def right wen I was label 1 was stuck for months to hear anything from v or dan 

Really the support sucks they have a tg channel they even can’t open chat in it

Customer support is def a sore point in web3, I’ve thought about trying to start a team to tackle this but dev bros don’t wanna hear it.