Having chatted with a lot of different chain ecosystems now, the difference between ecosystem/BD team responsiveness is wild. Some have been insanely proactive and helpful and others keep ghosting when saying they'll do things after multiple follow ups

Developer ecosystem @farcaster, co-founder @bountycaster. Previously: co-founder of Scalar Capital, product at Coinbase, co-producer @ethereumfilm

This is my largest gripe with working with others in crypto - lack of responses, ghosting, declining just doesn’t exist lol

🕯️They/them. Scaled cos from 0-$300k in arr, 7-35 employees, 0-100k users. Now I make candles that give people love, joy, and delight at humankind.place

Feel like every company should have stellar customer support or bizdev as a goal, but it's so often not the case

Though I have noticed that the level of spam masquerading as bizdev I get working in crypto is much higher, and more scams mixed in

Humankind Candles

Building /streme. Wanna be the very best. ゼニゼニ

Having great customer service is in my top 4 values at /humankind. The metric for me is talking to customers everyday. If I don't hit that, I failed that day. Extreme but makes it a bit unbelievable for me when I see other cos have bad cx