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Sam (crazy candle person) ✦
@samantha
One new communication skill I’ve learned is to just give a customer one question or answer at a time. Early in my candle career I think I over explained shipping options and it overwhelmed that lead, so they didn’t end up responding. Now I try my best to just do one q at a time, and let the customer lead the conversation!
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✿ Gil Alter ✿
@gilalter.eth
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