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Thanks man. I was actually totally shocked at how bad it felt. The irony is that it would not have felt this bad had I not been given anything. Completely irrational, yet totally predictable — "predictably irrational," as Dan Ariely would put it.
And it turns out there's tons of research on this:
“Losses loom larger than gains.”
— Kahneman, D., & Tversky, A. (1979). Prospect Theory: An Analysis of Decision under Risk.
“When money is used as an external reward for some activity, the subjects lose intrinsic interest for the activity.”
— Deci, E. L. (1971)
“Violations of expectations provoke emotional arousal that is often negative.”
— Burgoon, J. K. (1993). Interpersonal expectations, expectancy violations, and emotional communication.
“When individuals cannot understand how their actions relate to outcomes, performance-contingent rewards decrease motivation.”
— Eisenberger, R., & Cameron, J. (1996). 1 reply
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