coinbase

Coinbase support really is comically bad. Since I can't get a support agent to escalate my issue, maybe some of my former colleagues here can take a look? In advanced mode only, both on web & mobile, my balances are showing as ZERO, and the portfolio page shows no assets.  Spot trading in advanced mode doesn't work because says there is a problem accessing my balances.  Oddly, simple mode seems OK. I've gone through *5* different agents so far and it's always the same useless suggestions, only for the agent to go silent after they claim they will "escalate".