christin's 🧹✨🏥🩺⚕️🌱 crew 🥷🏻

Cheat sheet on How To Listen Well

* 66% REFLECTIONS: Replace any questions with a 5-word reflection
    * Emotions: you feel…
    * Values: it’s important to you that…
    * Exaggerate: you NEED to do it…
    * Express affirmations and strengths

* 33% QUESTIONS: Ask mostly 5-word “what” questions
    * Notice conflict: I heard you saying this and then you say this, what is true about that?

* Shift conversation b/t Engaging, Focusing, Evoking, Planning modes
    * Assume the first thing said isn’t really the thing at play
    * Generally evoke feelings more than plan

* Keep it easy
    * Just pick up the last dangling thread, the last few words said
    * “What else? What do you mean?”
    * “What does this conversation mean for you today?”

oops I was trying to go for more useful 😂

oops I was trying to go for more useful 😂 

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