Founders

One new communication skill I’ve learned is to just give a customer one question or answer at a time. 

Early in my candle career I think I over explained shipping options and it overwhelmed that lead, so they didn’t end up responding. Now I try my best to just do one q at a time, and let the customer lead the conversation!

🕯️They/them. Scaled cos from 0-$300k in arr, 7-35 employees, 0-100k users. Now I make candles that give people love, joy, and delight at humankind.place

part of it is somewhat true when pitching something. just one key message in a deck/ call / meeting.