Dan Romero
@dwr.eth
Why isn’t there an LLM for booking flights yet? Save payment, frequent flier, TSA PreCheck.
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that one other person
@lifeisatape.eth
main drivers of change: modern RESTful JSON APIs instead of SOAP/XML direct connections to airlines bypassing GDS mobile solutions and personalization regulatory pressure and compliance requirements the transition has already begun but will be gradual due to the criticality of systems for operations. the systems were built in the 1960s–70s and operate via text commands like "AN20JUNNYC LAX" to search for flights. why they're still in use: - experienced agents work faster in a terminal than in a GUI - the systems are extremely reliable and stable - deeply embedded in the aviation industry - replacing them costs a fortune passengers see modern websites, but behind them often run the same 50-year-old terminal systems.
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Pichi
@pichi
TIL! Thank you for this! I think Japan is similar with train tickets. The system is really clunky for me as a user but the folks behind the ticket counter have this 1960s looking terminal and they can find the perfect in seconds. I’m always in awe.
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