@esdotge
Some brands just feel instantly likable. You see their logo, a little mascot, the way they talk, and there’s this quiet “I like these people” feeling you can’t fully explain. That sympathy is powerful. It pulls you in before you’ve even tried the product.
Is that only about the founder’s personal brand? Sometimes, yes. A visible, human founder can make everything feel warmer and closer. But sympathy can absolutely be designed. It lives in tone of voice, in color, in how you handle mistakes, in what you celebrate, and in how easy you make things for people. It’s a strategic choice: “We want to be approachable, curious, a bit goofy” versus “We want to look distant and serious.”
In Web3, “being nice” used to be almost illegal. Early on everything felt dark, geeky, very technical. Same grids, same gradients, same blue hexagon screaming: *this is blockchain, be careful*. Then NFTs arrived and a lot of designers, illustrators, and weird creatives jumped into the space—and suddenly brands got softer, more playful, more human. Mascots, characters, friendly interfaces: sympathy became part of the game, not a weakness.
Today there are more fun, fresh, cheerful Web3 brands, especially around characters and community‑driven art. And that’s not a trend, it’s survival. Differentiate or die. Nobody wants to spend hours a day in an ecosystem that feels like a cold trading terminal. People stay where they feel seen, welcomed, even a little bit loved.
In the end, sympathy in branding is not decoration; it’s infrastructure. It shapes how much people forgive you, how fast they come back after a mistake, and how proudly they recommend you. In Web3, where the tech can be heavy and abstract, a genuinely kind, sympathetic brand might be the strongest “moat” you can build.
🥇beeper - @beeper
🥈indexy - @indexy
🥉remix - /remix