Founders

I hate having to send out longform info to customers, but this was a big launch today. We're moving away from DoorDash and Uber Eats, to launch our own app for online ordering. 

We also launched our new website today, which is entirely different than our last one AND brought a new loyalty club with it.

With over 3,000 current loyalty club members, I know it'll get messy. 

But feels great to ship and then fix. Here's what I sent out to our customers this morning. 

"Good morning y'all!

We sent out an email earlier this morning to our Toast Loyalty Club (Club Clayton) members, but we wanted to share the post here as well!

Our all new ClaytonFarms.com is now live!

Here are the new features and your must-know updates.

1. Our Toast Loyalty Club (Club Clayton) will still be available when placing orders in our drive-thru, but we are moving to our new loyalty club with our new website (and smartphone apps coming soon), for all online orders.

If you have Toast Loyalty Club points that you want to use for online orders, you can do so through Monday June 30 by visiting our new site, then clicking on the "More" button. Then clicking on the "Old Loyalty Club Ordering" button.😊

On July 1, the "Old Loyalty Club Ordering" button will be gone from all online ordering. Toast Loyalty Club will only work in person when placing orders in our drive-thru.

2. We are turning off our DoorDash and Uber Eats ordering on June 30.

We could no longer afford to give them 30% of every order while paying a monthly fee to use their service.

3. Our new website has a brand new and way better loyalty club that you can enroll in at the new ClaytonFarms.com when placing your next online order with us.

We're also launching our own smartphone apps on both Android and Apple in the coming weeks. It'll make ordering from us 10x faster and easier, while using our new loyalty club for maximum savings and discounts.

4. Our new website offers more!

We still have our catering form. That's the best way to lettuce know you'd like us to farm for your event. We can help create the order from scratch, and catering is handled personally by our team, from farm through delivery.

Our Reach Out form is simpler. We want to hear from anyone who wants the opportunity to launch their own Clayton Farms Salads in the future.

We now accept applications year-round! We've also kept this form simple, and it's available under "More," at "We're Hiring."

We can now have the best applicants ready to be notified right away when we're hiring.

5. We're always learning and wanting to improve every food we farm, and every moment we serve you.

Take a look around the website and reach out with any and all feedback.

Grateful to farm for you,
Clayton