
Boris
@lokasan
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How ITIL v4 Supports Development
ITIL v4 (Information Technology Infrastructure Library) is a flexible set of best practices designed to help organizations manage IT services throughout their lifecycle. Here's how it helps with modern software development:
1. Value-Driven Mindset
ITIL v4 starts with the question: What value are we delivering?
This encourages development teams to align with business goals and user needs, not just technical specs.
2. The Service Value System (SVS)
At the heart of ITIL v4 is the Service Value System, which integrates strategy, governance, operations, and continual improvement. It helps teams understand how their work contributes to overall service delivery.
3. Integration with Agile, DevOps, and Lean
Unlike earlier versions, ITIL v4 embraces Agile and DevOps cultures. It supports fast iteration, automation, feedback loops, and cross-functional collaboration — key ingredients in modern development. 0 reply
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