Jarrett
@jarrettr
Does @coinbase spend a similar amount on the vast majority of their customer support staff as they do for security for a single person? Would ANYONE think a leak of this scale (or even worse) wasn’t an inevitability with how bad and underpaid Coinbase support appears to be?
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Ev | 유진 🇨🇦
@tch
These are crazy numbers.
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Jarrett
@jarrettr
I get that crypto can be extremely dangerous, but damn. Would also think they’d be more serious about support and customer data if they’re spending so much just to keep one guy safe Making me think that the support issues are just caused by extreme negligence
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Ev | 유진 🇨🇦
@tch
Yeah, it’s easy to see why people criticize it. Everything feels upside down. I had bugs with Coinbase for years and no one cared, so that’s the issue of getting big and complacent.
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