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UX Law 2: Choice Overload
People often feel overwhelmed by too many options, a phenomenon called choice overload. This concept ties into Hick’s Law.
- Too many choices can complicate decision-making and harm user experience.
- To address this, consider breaking decisions into multiple steps or using comparison tables for complex choices.
- Design should simplify decisions by highlighting key content and providing tools like search and filters to narrow down options.
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