Daniel Marans
@dmarans
The Social Security Administration, already undermanned (see left), and facing additional office closures due to DOGE, is now considering ending claims processing by phone (right). https://www.nytimes.com/2023/12/02/business/social-security-phone-line-budget-cuts.html https://archive.is/1oBSo
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Daniel Marans
@dmarans
There are myriad problems with treating government like a private company, but making customer service more like that of monopoly cable provider could have particularly harsh consequences for the most vulnerable seniors looking to be treated like humans and not get lost in a faceless bureaucracy.
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zoo
@zoo
in crypto we call this a slow rug
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