@czar

got the meta glasses. want to return it as its not my size and to try a bigger one in store. its been more than 10 emails with support where they keep passing me around asking for serial number that i sent multiple times. they keep asking for serial numbers on the device, on the box, in the email, in the app from places it does not exist. not sure what i can do. they are likely stalling until the return date passes? likely its agents who are responding with nonsense instead of humans. can i legally do anything? complaining to a consumer bureau or something like that ? never experienced something like this before.

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