@adrienne
As a leader, your job is simple:
Do everything you can to reduce bureaucracy and rules.
Give people radical amounts of autonomy to make decisions and take ownership of their jobs.
Keep high standards. Don’t tolerate small defects, listen to your customers, dont let performance security or UX wait til later. Manage out low performers. Insist on integrity.
Give tons and tons of feedback. Celebrate accomplishments. Let mistakes be learning experiences.
Provide clarity. Everyone should know the organization’s purpose, how their role fits in, and long and short term goals
Sense of team. Give people a shared purpose and make them feel valued.
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