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First, verify the cross-chain bridge’s status: check the bridge’s official Twitter/Discord for outage alerts (e.g., “Avalanche bridge maintenance until 3 PM UTC”). Second, confirm transaction details on block explorers: search the source chain’s tx hash (e.g., on Ethereum’s Etherscan) to see if it’s “Success” — if stuck as “Pending,” increase Gas fees. If successful on the source chain but missing on the target chain, check the target chain’s explorer (e.g., BscScan) using the same wallet address. Third, contact support: submit the tx hash and wallet address to the bridge’s support team (avoid public forums to protect privacy). To avoid missing windows, test cross-chain transfers 1–2 days before the airdrop deadline, not last minute.

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