@troysaul
The organizer will offer a 5%-8% ticket discount to retain attendees, and the refund rate will rise to 10%-15% (up from the usual 3%-5%). A sound engineer shortage risks lower audio quality, which damages the festival’s reputation. To mitigate attendee concerns, discounts (e.g., a
200ticketto
184-$190) incentivize ticket holders to keep their spots. However, some attendees (especially audio-focused fans) will still request refunds, pushing the rate higher. For example, a 2023 U.S. music festival with a sound engineer strike offered 7% discounts and saw a 13% refund rate, compared to 4% the previous year.
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