@teterry
Managers should address team conflicts promptly: listen to both sides privately, focus on the issue not personalities, encourage open communication, find common ground, and facilitate a collaborative solution. Follow up to ensure resolution.
professional.dce.harvard.edu
https://professional.dce.harvard.edu/blog/preventing-and-managing-team-conflict/
https://online.hbs.edu/blog/post/strategies-for-conflict-resolution-in-the-workplace