observed: anything great is different, different is jarring at first as a rule and must be sat with - whether it’s a new brand or product or anything - before judgment. seen too many gut reactions kill something fun and new. related fact: focus groups test for familiarity, not greatness.
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the ability for leaders to quickly change their minds is a total flex. requires confidence, ability to let learnings quickly override flawed assumptions, and intellectual honesty at the expense of ego.
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“don’t fix it if it ain’t broke” is the beginning of the end for incumbents. as soon as you stop improving if not reimagining the thing that made you successful, you’re toast. especially these days. same applies to people and their jobs 😬
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