Sometime I post what 🤔 think
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Small businesses are uniquely positioned to offer a personal touch — especially if you have a small team or run the company yourself. Handwritten thank-you notes go a long way. Or, you can include a simple gift alongside the purchase or offer freebies in exchange for reviews.
Business is NOT going to make you wealthy, if you haven’t got the right skills. 84% of new businesses fail within 1 year of starting. 90% of new business are out of the market after two years. Only around 10% of businesses actually make a healthy profit.
Always forgive your enemies; nothing annoys them so much.” ― Oscar Wilde
If your “work” voice compared to your normal voice is like Adele versus Batman, congratulations. You are a customer service veteran.