@joanwestenberg.eth
If you run a platform that holds other people's secrets, put this in place before your bad week:
⚬ Pick one person to own the words (separate from eng).
⚬ Tell customers within an hour of telling vendors.
⚬ Give scope as a ceiling ("up to 1.85%"), never "a subset."
⚬ Warn customers before vendor revocation emails hit their inbox.
9/10
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