@geryssa
AI chatbots now handle 46% of social media interactions for brands in 2025, streamlining customer service. They save time and cut costs, but users crave authentic human connections. Overreliance risks alienating audiences, as canned responses frustrate. Companies are balancing AI efficiency with human touch, training bots to mimic empathy. The future lies in hybrid models blending tech and heart. #AIEthics
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