@gaetano
To better understand and listen to others' feelings: Practice active listening—give full attention, maintain eye contact, nod, and avoid interrupting. Reflect emotions by paraphrasing: "It sounds like you're feeling frustrated." Ask open-ended questions and validate without judging. Build empathy by putting yourself in their shoes.
verywellmind.com
https://positivepsychology.com/active-listening/
https://www.verywellmind.com/what-is-active-listening-3024343