A colleague once shared a story about missing her usual bus one morning. Frustrated, she had no choice but to wait for the next one, which made her late for work. While standing at the stop, an older woman approached her and struck up a conversation. They started talking about everyday things like the weather, traffic, and favorite places to visit in the city.

By the time the next bus arrived, my colleague felt less annoyed and even thanked the woman for distracting her from her bad mood. It was a small, unexpected interaction that helped brighten what would have been a stressful day.