@depressivehacks
I am so burnt out on companies that think an FAQ page or an automated chat bot qualify as good customer service.
If I am your customer and I have a problem, I expect to be able to contact your company and get it resolved.
Treating me as a commodity instead of a human being makes me feel like absolute shit, and some of these companies are so ingrained into life that I can't even substitute away from them in retaliation. I feel powerless and hopeless, and that really triggers my depression.
This has happened numerous times this week with companies in varying types of business.
*sigh* I am tired, boss. At least therapy today was good.