@clemenreyes
I got hand controls installed on my truck in 2017. The Atlanta VA wanted me to have them visually inspected by a lady whose sole job was to approved adaptive driving modifications before they would pay the vendor. I drove more than an hour to the VA, drove directly to the spot the lady told me to meet her at. Spent 15 minutes on the phone circling the parking lot trying to find her. She then told me to just go home and she’d approve it. MONTHS later I got a call from the vendor asking me why they still weren’t paid. I called the Atlanta VA and was met with a frustrated employee who said the lady who’s supposed to inspect